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Get help with WhatsApp Shopping Bot

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Need help? Our support team is here to assist you.

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🚀 Quick Start Guide

Get up and running in just a few steps:

  1. Install the App
    Add WhatsApp Shopping Bot to your Shopify store
  2. Configure WhatsApp
    Connect your WhatsApp Business account
  3. Set Up Webhook
    Add webhook URL to your Meta Business settings
  4. Test & Launch
    Send a test message and go live!
📖 View Full Documentation

🛠️ Troubleshooting

Common issues and solutions:

  • Messages not sending?
    Check WhatsApp Business API credentials
  • Products not displaying?
    Verify Shopify API permissions
  • Webhook not working?
    Confirm webhook URL and verify token
  • Checkout not working?
    Check product variant IDs and inventory
🔧 Troubleshooting Guide

❓ Frequently Asked Questions

How do I get WhatsApp Business API access? +

You need a Meta Business account with WhatsApp Business API access. Apply through Meta Business Manager or work with a WhatsApp Business Solution Provider.

Is there a free plan available? +

Yes! We offer a free plan with basic features and up to 100 messages per month. Perfect for testing and small stores.

Can I customize the bot messages? +

Absolutely! You can customize welcome messages, product descriptions, and all automated responses through the app dashboard.

Does it work with all Shopify plans? +

Yes, WhatsApp Shopping Bot works with all Shopify plans including Basic, Shopify, Advanced, and Shopify Plus.

How secure is customer data? +

We use industry-standard encryption and comply with GDPR, CCPA, and other privacy regulations. Customer data is never shared with third parties.

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